Moda Donna Beauty Clinic - Canary Wharf Reviews
21 Skylines Business Village, Canary Wharf, London, E14 9TS
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1794 reviews
I was 10 min late for my appointment, as i misread my email.
Anyway i did turn up, upon arrival i was told I'm 10 min late but was assured it was ok. I still apologised for being late.
When i was having my treatment i was told due to being late i will only receive treatment for whatever time i have left.
Where i was booked for 45 min they treatment was done within 22 mins. So wasn't happy at all. Even during the whole process i felt i was rushed so that the staff could keep up with their schedule. Also the lady that treated me missed some part of my body due her rushing.
I've been coming here well over a year and found the staff always helpful. But on this occasion I'm sad to say this wasn't the case.
Also this was the only time ever i was late otherwise I'm on time or even early.
So not happy.
Laser Hair Removal
Great doctor, she explained everything clearly, suggested further treatment and was really welcomming. I definitely recommend her and this clinic!
PRP Therapy
Turned up for my laser appointment 15 minutes early and no-one was there so ended up sitting in a dingy stairwell waiting for staff to arrive. When they did I was let in, took a seat and they then spent 10 minutes pottering around and having whispered conversation in the kitchen - absolutely fine you're starting your work day but gave me the feeling something was wrong. Turns out the second technician wouldn't arrive until 11am which means myself and one other girl would have to go one after another. It's a workday morning; both of us need to get back to work and I had travelled 45 minutes away from my laptop (I was working from home that day) to be there. The other girl seemed more stressed so I let her go first but it meant that a 15 minute appointment turned into nearly an hour. I'm not the kind of person to go stomping my feet especially when it's not the staff that did bother to turn ups fault but I was very disappointed to have not received any compensation apart from a meek apology. I pay good money for an expensive treatment at what is designed to look like a high end clinic but they fell very far from the mark this time.
Laser Hair Removal
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