Staff is very kind and professional, though I'm not happy at all. I purchased a 6 session laser treatment it's been the 5th time now and I cannot see any results. :( Couple of months ago I had laser treatment on another area, other place and it was very successfull. Unlike this, where nothing happened. Even though they informed me I won't have complete hair loss, but I expected something more. Waist of time and money.