When it come to the staff, cleanliness and the overall picture of the clinic they have always been outstanding, extremely polite and personally never had a bad experience with any of the girls.
However, the laser on its own seems to have no effect at all. I've had 16 treatments so far (one the same areas) and during my 3-month gap between the sessions (as I wanted to see how much hair has gone) I was extremely disappointed to find out that I lost around 10% of it. Between the sessions there is almost no hair as it falls out and by the time the new hair grows it is again lasered and again removed. However, if you stop for a few months (2-3 is enough) you will see how effective it was. My hair is dark, black in certain parts, therefore, there is no reason why it should not have been affected.