Pros:
- I asked for a firm massage, and I received a firm massage
- The therapist seemed to be experienced
- The receptionist was friendly
Cons:
- The massage bedding felt oily and unclean
- The strong smell of food throughout the massage was off-putting (I assume coming from the break room)
- The therapist seemed to be in a rush (it was the last appointment of the day)
- I didn't feel particularly cared for (my partner was asked if he liked the pressure, but I was not asked).