Pam was lovely and put me at ease immediately. I’ve had so much conflicting advice about my problematic face and it was great to have some professional, trusted judgements on what is happening with my skin. After a really thorough consultation I had an amazing facial, with Pam telling me exactly what she was doing throughout.
I was recommended some products but also given advice on what I already have and what to keep using - there’s no hard sell here for the products in the shop.
Pam keeps in contact and urges you to contact her with the smallest of questions about routine, new products etc. I’ve only had a consultation and one facial but feel like I’m in the safest of hands at Mortar & Milk.
What a wonderful experience! Pam’s knowledge and friendly/ relaxed approach really made me feel that my concerns were being listened to and addressed. Pam was able to answer all of my questions beyond expectations, and made recommendations about factors which may be causing issues with my skin. The whole experience was very positive and left me wanting more. I would highly recommend to anyone who wants to make a positive change to their skin !