Good location and staff were really friendly and accommodating while I was there. Unfortunately due to not receiving a receipt with the correct massage qualifications I have been unable to claim the treatment back on my health insurance. Because of this I won't be able to book further appointment here. Would recommend for deep tissue massages but not for sports.
I came in with a painful back problem and it improved after the massage (not quite in 100%, but a bit). I didn't quite enjoy the technique though. I've had painful massages in the past and this wasn't an issue here - however, my therapist, Akiko, made very fast and broad movements that were extremely tickling. I never had that problem before! It kept me on the edge the entire time and prevented me from relaxing my muscles. I spoke up about it a few times but as soon as she moved to another parts, she would fall back to the fast/broad movements again. I understand someone else may prefer this style, but it didn't really work for me.
Akiko was a great therapist and quickly assessing my needs and trouble areas as a runner. She provided a strong massage and resolved a number of problem areas for me. Akiko was professional and polite and ensured I was comfortable throughout. The room was clean and warm. I could hear some chatting and footsteps above but nothing they can do to change that. Some music in the room as well as the reception area may help.