Muse of London Reviews

24 Mortimer Street, Oxford Street, London, W1T 3JP

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Reviews are written by customers after their visit.

4.5
3821 reviews

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Written by our customers, so you know what to expect at each and every venue.
The salon is pleasant, is fitted out with a rest area, magazines and internet access. The staff are fine. However I was disappointed in the treatment, it did not really leave my hair very soft and the little impact that it had disappeared quite quickly. In addition they sold me a shampoo they said I should use with this treatment. I wouldn't mind if it was good but it's awful, leaves hair greasy.
Walking into the salon you're blown away with how sleek it looks - the tea/coffee/drink machine are all a nice touch. However, my haircut wasn't all that I had hoped it would be. The stylist asked me what I wanted, I said I liked the cut I had, but would like suggestions. He however, gave me nothing! He just trimmed the cut I had - and trimmed it 0.5 inches shorter than what I asked for. This worked out ok but still. If I had paid full price for this I would have been disappointed, but with Wahanda it was OK!!
The salon is lovely & great location. Good idea for a little waiting room, but did not get to use it as my appt was on time. Fastest hair cut under Wahanda promo - under 1 hour to wash, cut and style. However, totally dissappointed with the hair cut think the stylist was a little lazy only did a bit of trim & tidy rather then a full proper cut & style.
Such a relaxing experience! This is the first time I've been to a hairdressers where the chairs when they wash your hair are those massage chairs - amazing. Also, i've had quite a bit of trouble recently with hairdressers not understandign what I want - but not here. my haircut was just what I'd asked for. Really pleased with the result - Thank you!
I am always hesitant with hairdressers, mostly because they always tend to point out the negatives about my hair, am not paying for a hair bashing! I am super pleased to say that the folk at Lisa Shepherd was lovely! Luke was my stylist and did a fantastic job at listening to what I wanted. Haircut was lovely, staff were friendly and all in all a really good experience :)