Muse of London Reviews
24 Mortimer Street, Oxford Street, London, W1T 3JP
Check availability and book onlineReviews are written by customers after their visit.
3821 reviews
The Lisa Shepard salon is lovely and the staff friendly. The head massage I received during the wash was the best ever! The treatment itself left my hair feeling a little heavy and limp and straigtening effect didn't last past the first wash, although my hair did feel good and healthy for a week or so afterwards, so overall a good experience!
Staff were really lovely here and they had a great area for waiting while they dye was setting in my hair with access to the internet, magazine and a great coffee machine. The hair colourist was really friendly and she gave me great advice for which colour and dye type to go for - overall a really pleasant experience.
I was delighted with my Brazilian blow dry at Lisa Shepherd on Mortimer Street. I was taken through straight away, and my stylist (Tom, I think) was great - very knowledgeable about the treatment, really efficient (this was a lunchtime appointment so I was limited to 60 minutes, which he was mindful of), and just very pleasant to talk to. I was invited to use the free wifi zone whilst waiting for the treatment to take, which I think is a brilliant idea - too often you end up flicking through dog-eared magazines whilst waiting for treatments or colour to take in a salon, so I thought this was a great touch. As it happens I wanted to read magazines (as I was on my lunch break!), so I was given a good selection, offered a drink, and left to relax. I was really pleased with the results, and was given good after-care advice by my stylist. A great salon, cannot fault it in any way .
Great central venue and top stylist. enjoyed and complimentary drinks and snacks and totally loved the fully reclining chairs when hair was being washed. Will defin recommend this venue and offer, was excellent value for money
It was nice to have so many refreshment options, but I was a bit confused about the self-service and what was included, so I stuck to a simple cup of tea! My hairdresser was honest about how much hair I needed to cut off, rather than telling me what I wanted to hear. She also provided good advice on products I should be using, but didn't pressure me to buy them at all. I was quite happy with the haircut, but the blowdry was just normal.
Contact
Discover
539416f0-3b44-4af2-888c-d660173b707c