Muse of London Reviews

24 Mortimer Street, Oxford Street, London, W1T 3JP

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Reviews are written by customers after their visit.

4.5
3821 reviews

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Written by our customers, so you know what to expect at each and every venue.
It was my second time at Lisa Shepard, and I was very happy after my first time when I got a fantastic hair cut done by Rena. So my expectations were high and I am glad to say they got it right for the second time too! My treatment started with shampooing (and my favourite massage chair experience!) which was done by the same nice guy as last time, so I got a great head massage as well :) And then the treatment, my hair nourished in the Keratin elixir followed by blow dry. My hair was gorgeous, lovely silky touch on all length (I have quite long hair) and it was so easy to manage the hair. I have curly hair (not extremely curly) and it did not straighten the hair completely, but it certainly makes the curls nicer and the hair doesn't look messy. That was only Mini Keratin treatment but it has been almost 4 weeks now and I still enjoy this lovely silkiness - and my friend actually complemented me yesterday saying how great my hair look like now. Great place with professional and friendly staff - 5 * and it's my favourite place at the moment. I was given a discount voucher and I will be back for more soon :)))
Lovely salon and friendly staff - couldnt fault it, nice area where they have a fridge to help yourself to drinks etc. Price for the treatment was definitely a bargain and has helped reduced the time I need to straighten my hair each day!
i had the Brazillian Blow Dry on my very long, and naturally wavy/frizzy hair. I must say that I have been very impressed with the results. It took the very able Tom 2 hours from start to finish in the salon with my hair looking very shiny and straight. A good hairdresser can achieved this on my hair with good blow drying and straightening, so I was keen to see how my hair would be after washing. I obeyed all of the rules set to me, don't wash for 3 days or even get the hair wet, don't tie up or put behind my ears etc etc. I have now washed and styled my hair several times and it still looks really good. I do still need to use straighteners to get perfectly straight, but I don't need any styling products at all and my hair has retained the shine and is just so much softer and frizz free. As Tom said, now I've had one, I'll always want one! I found the staff and the Lisa Shepherd salon itself a really good experience and Tom in particular was vey good. It was my first time there, and was very pleased. I will definitely be making the effort to return.
I had my hair cut with Tom, who was very talkative and made me feel at ease quickly. he gave good advice on letting my hair grow and I was delighted with the cut. Having short, fine hair it can be difficult to cut. I have booked an appointment for Jan and would recommend this salon as the staff were lovely and haircut brilliant
I went for a mini brazilian keratin treatment and was pleased with the result. The salon has a nice ambience and all the mod cons you would want from a hairdresser...ie coffee bar, massaging chairs, magazines etc. The staff were very friendly and helpful.