I booked a myofascialrelease session with Tom. The session was under an hour, but I paid for a full hour. Much of the time he wasn’t doing anything or was very minimal, which was confusing, felt incomplete, and left me unsure what the session was for. At the end, he shook my hand, said “Nice to meet you,” then asked, “Do you want a hug? You don’t have to if you don’t want to,” which felt unprofessional and inappropriate. My experience did not reflect professionalism, safety, or proper treatment
Treatment by Tom Hoyland•Other Massages
M.Y Unprofessional and Inappropriate•about 1 month agoReport
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A really fantastic therapeutic massage .
Felt individually tailored to my needs which was reassuring and so welcome .
I’m going back for more . Thank you
amazing as ever, Tom is really calm and helpful in addressing all my questions and concerns. it was very much personalised in terms of what kind of massage worked for me the best on that day