They changed my appointment time after I had arrived. I expressed I would like them to focus on a particular area, but it was a little overlooked. I had hurt my back the previous day, hence why I booked the massage and explained the area I would like more focus on. The massage was okay, but I would have liked it to be a bit more of a relaxing atmosphere. It was a bit chaotic when I arrived and the music was very loud and the therapist kept trying to talk to me just as I was trying to relax.