Was my favourite place for a facial for 2 years, since the staff changed and the original staff left, the quality of the treatment has gone down a lot. I used to love how thorough extractions were and how after 1-2 days after my skin would be so clear and in much better condition. The last 2 times I went most recently, she completely skipped blackhead extraction and the incomplete extraction of other breakouts left me with more breakouts in the days after. Unfortunately can no longer recommend.