I'm always very reluctant to leave poor reviews on businesses. However, my experience in this salon was completely unsatisfactory. The room where the wax took place looked unprofessional, and in need of a deep cleaning. On top of it, it was a cold November day and there was no heating on! I was freezing, The wax was sub par, leaving me with still lots of hairs. I had to point that out, so that she could go on those areas again, Never ever again!