The therapy floor and downstairs was very clean and well decorated.
Staff were friendly enough, but it is obviously this is a very clique-y establishment where non-regulars are not made to feel welcome.
The owner was smoking with the door open and the entire floor stank of smoke - which was completely unprofessional, especially for a beauty establishment.
Didn't really rate the experience even though the manicure was a job well done.
Disappointing experience ... The nail therapist was unprofessional and the attitude of the owner was a bit concerning, she told me off when I was taking time to choose my nail colour. The nail therapist was commenting on the colour of my skin when she is the same ethnicity as me. I have never had such a bad experience in any salon. The only amicable person was abi who was initially supposed to be my therapist unfortunately I was given the other one. The manicure was average and the massage was flimsy.