N.Spa London Reviews
Inside Thread & Co,, 256 Kensington High St, , London, , UK, W8 6ND
Check availability and book onlineReviews are written by customers after their visit.
1047 reviews
I wanted to bring to your attention the appalling way that I have just been treated by Vida at N Spa (owner).
I didn't realise that I needed to book shellac 'take off' separately to booking a manicure, at £5 extra charge. I thought it would be ok when I got there because they were advertising shellac manicure and take off for £25. I had already paid £26 through Treatwell.
Vida was incredibly rude to me, very humiliating in front of other staff and customers and was literally laughing in my face.
When I tried to express my upset she said "crocodile tears won't work on me" and "I will be rude to you, you knew you were meant to book".
I know you only have my side of the story but I genuinely thought it would be ok and was very upset at the whole thing.
I feel completely humiliated.
Other Nail Extensions & Overlays
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I believe the staff there was very professional but not welcoming enough.
Manicure
Always professional and quick service. This is literally the only place I go to get my nails done!
Other Nail Extensions & Overlays
I used to live in LA and had wonderful deep facials with thorough extraction. I have looked for years in the UK for an affordable facial with extraction and I finally found it here. Mimi was friendly and understood what I wanted. She was very, very thorough. She warned my skin would be blotchy for 3 days, but it was calmer after the first day than I expected and after a week is much clearer. Definitely recommend if you are looking for an extraction facial!
Classic Facials
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