Nadine provided a professional, welcoming and professional experience at her spa. She was very friendly and thorough, chatting to me all through and made me feel valued as a customer. When finished and I went outside in the daylight, I had a concern that the shade of my gel nails on one hand differed slightly to the other. I felt awkward going back and raising this with Nadine, but she was so lovely, took me back upstairs and put on extra coat, no problems. I would highly recommend her service