My nails look great! (i picked a really nice holo pinky-orange colour!) I had a few broken acrylic from somewhere else and they kindly repaired them. Had to wait for a bit even I booked an appointment but that's fine by me. As the salon is in the open area in Arndale centre, the staff nicely reminded me to keep an eye on my stuff as potentially people could run in and out quickly, take your stuff and run off. They are also very patient to explain the pros and cons of doing acrylics to me and recommended me to choose a different treatment next time to suit my situation better.