Bad experience all round. I arrived at the wrong venue (my bad), however the other venue isn't actually listed on Google maps so, an easy mistake to make. The employee that notified me of this was rude and unhelpful and just wanted me to get out of her store. I arrived at the right venue and received one of the worst treatments I've had. One employee used a nail file on the bed of my nail, causing scratches and broken skin. The pedicure was good, however I'm not in a hurry to go back.