This was the second time I've been to this salon - the first time both the service and manicure were excellent, so I am rather surprised at the poor quality this time.
The staff were quite abrupt and talked amongst each other in Chinese the entire time in front of customers (there was also another member of staff there who wasn't Chinese, who was just seating by herself - I actually felt really sorry for her and how she must feel all day every day in this environment being excluded from the group). I wasn't offered anything to drink and the choice of polish colours wash just dumped in front of me without a word.
As for the manicure, it was nice, however after I left the salon I noticed that the top edges of my thumb nails were not painted which doesn't look nice and I am now expecting it to start chipping soon.
All in all, I think I stick to their St Johns Hill salon from now on - it seems to be a lot better (and probably that's why it's a lot busier).
Treatment by Northcote Nail Artist 1•Gel Nails Manicure
Good treatment, better nail shaping than other places. They have a film playing while you have you nails done which is a nice touch! We all sat there watching it and the time went by very quickly.