Everyone in the salon was really lovely and attentive. The main issue I had was with the gel manicure itself. The manicurist seemed new even though I'd made sure to read the reviews on treatwell and select her especially. She tried to sand off my regular nail polish with the electric buffer and I was super stressed from then on. As I left the salon I just knew they weren't going to last as they were messy around the edges and they did start peeling/ catching within the next couple of days.