I had two people removing my shellac because one was busy with dealing with a chair delivery whist also trying to remove the shellac from my finger nails. Then the second person thought it was funny that I wanted my nails short and proceeded to say she couldn’t file them properly because I wanted them short . I left the place and had to a) re shape my nails b) remove the shellac glue myself c) polish . Really poor experience this time - did not expect it