I love this nail bar and it is definitely my venue of choice for manicures and pedicures. This time though my gel nails have caused some problem - one nail chipped after one day, which they kindly re-did for me but another one chipped a day later. Unusual and am sure it is just a one off but still a shame when gel nails usually last at least 2 weeks.
My appointment was half an hour late which was disappointing, but the lady who tinted my eyelashes made up for it. She apologised, and did a really good job. Is it possible to know her name? I would like her to do it again.
I was really looking forward to this treatment but left feeling very disappointed. I had booked a 1 hr luxury facial. It was neither 1hr nor luxury. The facial took place in a curtained off area so everything else that was going on could be heard. The lady who carried out the treatment was pleasant but it all felt very rushed. I questioned why the treatment was so short and was told that we had started early. Even if we had started early?? I was still dressed and standing in the reception area 15mins before my 1 hr session was supposed to have ended. I'm sure that this place is absolutely fine for manicures/pedicures etc but I would not recommend for facials.