Booked a Brazillian for £20. Hot wax was an extra £5 which I was happy to pay for but unfortunately the girl couldn't use it. She put it on, left it on too long so it was cold and then couldn't get it off. Lots of flicking up of the edges of it and slow excruciating yanking of it off. I asked her why she was doing it like that and she looked surprised- this was obviously her technique. The girl was very sweet but unfortunately should not have been waxing- it was the most painful wax I have ever received.