Nail Garden Reviews
18 Richmond Hill, Richmond, London, TW10 6QX
Check availability and book onlineReviews are written by customers after their visit.
466 reviews
After almost 2 weeks gel nails still look good, so pleased with actual manicure on the whole (nails a bit squarer than I’d wanted but I can live with that). But, I just found the lady doing my nails really unfriendly and rough with me, almost throwing my hands down when changing over. At one point I had to ask her to be more gentle when handling my hands and if she could actually smile and which she replied sorry. I don’t think she even said hello at the start. The other staff members were chatty and friendly, but not my lady. I felt really unwelcome. I don’t like to leave negative reviews but she warranted it. I won’t go back because of her lack of customer service. I suggest the management re-train her quickly otherwise they’ll lose more customers.
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