Worse experience ever. Firstly, the nail tech when she was doing my nails she had dirty nails. The tools that was used was also very dirty. The entire time she was doing my nails she was on the phone and cut my skin whilst doing my cuticles. When my finger was bleeding she never apologised and just asked me if I was in pain! Well of course I was in pain and she continued to have a conversation on her phone. Didn’t have the colour in the sample so not many choices. I won’t be coming back!
I have waited 30 minutes for the therapist that was not even on site so they put me with the first available one.
I had to wait outside, as the venue was to small. The place and utensils used were filthy, and the same tools were used for everyone.
Unfortunately, this was a terrible experience.
I have had high expectations following their reviews and work presented on Treatwell.