Appt was moved on the day by 15 mins. I get there and Ariana is not even there. The lady who was left there working, was scrambling between her appointments & Ariana’s. Ariana never appeared & no apology as yet from her. I had to wait additional 20-30 mins to get service. During the service the lady cut my finger while trying to remove the cuticle. I’m not even sure the equipment is sterilised and I’m really freaking out thinking of how I might’ve caught something from it.