Nail Spa - South Kensington Reviews

20 Bute Street, South Kensington, London, SW7 3EX

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Reviews are written by customers after their visit.

4.7
578 reviews

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Written by our customers, so you know what to expect at each and every venue.
Professional service
Wonderful
Absolutely appalled by what happened here. The guy who served me was rude, he barely even acknowledged I was there, flinging my hands around like there wasn’t a human attached to them. Halfway through he went off to have lunch without explaining his absence. Worst of all, when removing the shellac, he was so careless that twice he slipped with the metal tool on the same thumb. The second time he broke open my skin just below my cuticle, drawing blood immediately. He didn’t even apologise. It has since become infected, suggesting the tool was not clean. I will never come here again and strongly suggest others do not.
My appointment was originally meant to be in the afternoon but the salon was super accommodating and let me come in the evening, they were very meticulous and I loved my pedicure with Colin!
Nice manicure, all went well apart from the fact that I was left waiting for 25min.
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