I booked/paid for a 1hr pedicure and they told me it was only an express pedicure, she wouldn't even wash my feet.
I had to show the receipt to get what I had Purchased but they complained a lot..
The therapist was a very lovely girl though and she did a good job after my complaints.
The gel mani was done well, and exactly in the 45 minutes as listed; the main lady who runs the place is a bit too rushed/not interested in even the smallest amount of small talk, but otherwise the staff all seem very capable and pleasant.