Went to have acrylics (done elsewhere) soaked off and I was anxious to go to a salon that don't use drills. Agnes was brilliant - really friendly and patient, and my nails are still fine after the soak off. When I've had this done previously there would often be so much filing involved that my nails were paper thin and reallly painful. None of that here! Lovely salon, lovely ladies. Already booked in for January :)