I really liked the therapist here. She was very friendly and thorough. She did a good job on the nails and took her time. I accidently booked a normal polish not gel but she was happy to accommodate me. The only thing is for a pedicure I expect to have my dry skin on my heels removed as this is my one reason for going., unfortunately that did not happen. However, I did not say anything either. I would definitely go back to this salon. The venue is a bit noisy from the hairdressers above, but cannot be helped. Maybe some nice relaxing music would be good.