A guy arrived and I said I came for the 12:00 booking. I thought he knew what he was doing and when he said choose the color I mentioned I wanted ombre and he was surprised. He said I couldn't get what had paid for as he had started with gel. It was my first time having ombre and I didn't know how it should be done. I said no problem just give me a discount for next month. No. He gave me an extra stamp on my card. My nails are scratching, tip not coated, look cheap and I didn't get a discount.