Its the first time I want to leave a feedback for nail treatment. Usually, no matter the place or the person who has taken over my nails there was no one to understand or listen and provide what I ask. Moon and his colleague on the day I went were very welcome and approachable, were certainly experienced and very professional. The ambient was very comfortable.
But most importantly I loved my nails.
Thank you guys.
Not happy at all.I had a pedicure scheduled at 11,arrived at10 50 and at 11 20 I was already done waiting for the nail polish to dry. That wasn't 1 h pedicure for 27£!Very disappointed!
I am pregnant,I Can't do my feet anymore that why I booked a pedicure,a bit of pampering.Everything was rushed, there was no massage no cream no nothing.At least I have a bit of skin removed and my nails painted for 27 £!!
And I booked with a woman named Moon but a young man did the pedicure!
The lady who did my nails was fairly unprofessional as she was constantly on her phone whilst doing my treatment. The communication was also pretty weak, since she could not speak English very well.
The overall result of the treatment was quite good. The customer service just needs to be better.