Usually good and really great value but this time my BIAB infill was lumpy, there was BIAB all over the cuticle, and the colour wasn’t opaque and had gaps. I tried to share that it was wrong and he didn’t understand me and told me it was fine. I went back to get it fixed and this time the nails are different lengths, and the colour isn’t the same on each nail because the usual care wasn’t taken. Feels a bit like a lucky dip