As always, it was a fun and easy appointment with a gorgeous new set of nails. I struggled to pick one colour but Anastasia was great and helped me pick, listening to how I wanted my nails to be!
I turned up for my treatment to be told that they’d doubled booked me as they have 2 booking systems. My appointment had been booked for over a week, so confused how no one noticed? No appropriate resolution offered, so I suggested their new salon across Manchester which I was told was do-able if I got there in 15 mins. Ran across town in 15 mins, only to wait 20 mins to be seen. The appointment then took over 2 hours! Had to pay an extra £10 in parking and wasn’t offered any compensation!