nails great as always, but gels/lotions applied during the pedicure resulted in a chemical burn on one of my feet that blistered whilst there and asked to pay full price despite injury incurred (which I did). Strongly recommend the owner to review and change the gels used during pedicure as clearly not safe and train staff on how to handle such situations professionally - sadly lost a regular customer.
I booked a gel manicure and in hindsight I should have left when they used the machine to file my nails. I shuddered but I has already waited and was desperate to get my nails done before my holiday. A very thick layer of gel polish had been applied and the edges were rounded as a result.
My nails are now like tracing paper when wet and very brittle. If I’m lucky, they’ll return to their previous strength in a few months...
Had an appointment booked for 9am so arrived a couple of minutes early. Ended up waiting in the rain outside for an extra 15 minutes as the owner was late and nobody else had keys to open up.
Overall the nails are good and it's decent value for money but wasn't impressed by the customer service and feel they should have properly apologised.
I had a terrible experience. Had booked both manicure and pedicure but it took 3 hours for just a spa pedicure and so I did not get the manicure. The person who did my pedicure did a really bad job and I ended up walking them through the steps and had to do some of it on my own.