Always have my shellac done by Loan and it has always been nothing short of perfect. Last time, however, despite me specifying during booking that I want it booked with Loan, it was done by another member of staff. Unfortunately, it is not the same quality with varnish on two nails starting to come off on the side 3 days after. Will definitely be back as it is a great salon, but somehow need to make sure that I am booked with Loan.