The staff and environment here are so very lovely, I will come time and time again however my wax was so wonky and patchy I ended up spending half an hour with the tweezers when I got home!
The worst Shellac manicure I've ever had! Expensive but used the cheapest products ever! It has peeled off and lifted in less than 24hrs! I'd like a refund so I can go and get them redone elsewhere. Will never use them again! Avoid!
I treated myself to a classic pedicure and manicure plus eye and brow tinting. It was my birthday so I was very glad that Nara was so calm, peaceful and friendly too. The salon is lovely and the staff are very attentive, professional and caring. Excellent service and I'm very pleased with the treatments.
I originally had the appointment booked for 2pm but received a phone call asking to reschedule for 12pm due to how busy they were. As I was very flexible I was happy to accommodate. The nail service I received was fine, had no issues with the treatment and was happy with the result. I did noticed that your staff's punctuality wasn't brilliant. When I had arrived the place was locked up and another customer had been waiting outside for 15 minutes. Didn't affect me directly but was very uncomfortable atmosphere when we finally got in. Lots of apologies to her and I was just ignored through the whole situation because I wasn't screaming or raving like she was. Then whilst I was getting my treatment done another customer arrived and was informed that her consultant was running 20 mins late due to traffic. The consultant arrived 40 mins late.. Overall I felt very ignored and dismissed due to other customer complaints and as my first visit to this establishment my impression wasn't brilliant. I'm not in a rush to make a second booking here or recommend anyone going unless they have their whole day available for their visit here.