Nara Simone Medispa Reviews

2 Churchfield Road, Acton, London, W3 6EG

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Reviews are written by customers after their visit.

4.8
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Written by our customers, so you know what to expect at each and every venue.
Really nice experience at Nara Health and Beauty the other day. Really nice environment and good treatment for the price paid. Would definitely go again.
A very enjoyable experience felt under no pressure to rebook or buy anything. Looking forward to my next appointment
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Good
I had a very unpleasant experience with Diana. I had a classic pedicure and first she complained (yes, in a rude way too) that I wasn't wearing flip flops and once I suggested that I could just wait, as I did in the past elsewhere, she repeated that I should have wore them. Then, she refused to had a look at some dead skin I had (very small on both sides) saying it was a verruca and I should see a GP, and she refused to do anything. Luckily the owner of the place is extremely gentle and took the time to have a look at it and indeed not only said that it was some simple tough skin due to the walking and nothing worrying to show to the GP, but she fixed it. I am very glad about the attitude of the manager but not at all about Diana: I think she should have another attitude with clients. The three stars are just because of the kindness of the manager.
Booked a hot wax, got strip which was painful. She did a good job, but they were quite busy and the customer service was not good. Someone walked in on my Hollywood wax half way through to get something, and the beautician didn't give me privacy to get changed when we finished - and it just felt really uncomfortable. I could tell this probably wasn't usually how the service would usually be, and perhaps I'd caught them on a bad day. It's quite daunting going for a Hollywood at a new place, so I'm felt very uncomfortable.