Sophia did my wax and she is absolutely lovely, makes you feel comfortable and she does take the time and effort. However, I did not take the time to inspect my full body wax before I left the salon and was disappointed to find lots of hairs still on my legs and even lengthier hairs that had been left from my hollywood wax. I was even more annoyed when I realised that I had paid for a full buttock wax and only half of each bum cheek had been waxed. Considering I paid double the amount of what was advertised on Treatwell, I will be unlikely to visit this place unless it is in the case of an emergency.