Natura & Health Reviews

111 Kew Road, Richmond, London, TW9 2PN

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Reviews are written by customers after their visit.

4.4
287 reviews

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Written by our customers, so you know what to expect at each and every venue.
The massage was fine but way too hard. I asked for medium and have woken up the next day with bruises over my back. The atmosphere was quite odd as well, with music playing in the massage room (easy listening covers of classic rock songs, very distracting as you spend a lot of your time guessing the songs rather than just relaxing) at the same time there is music playing outside the room which bleeds in. At the end I was asked to pay for the massage despite having paid online.
Booked this for my fiancée. I booked her a Swedish massage and that is not what she received. When she asked for the massage to be a Swedish massage, it became clear the lady who had been assigned had no experience and had not been trained accordingly, as the manager then popped in and out of the room during the rest of the massage, with the lights being turned on bright, and the result being fast paced strokes/being massaged through a towel rather than skin contact (still not a Swedish massage)
Professional treatment and advice. Doctor and staff gave me enough time and attention. I feel better and less pain after first treatment. I booked another few appointments.
Lovely deep tissue massage, will be rebooking for sure!
The massage was very professional and all the employees were friendly. I got a deep tissue massage that was as described but bit too strong for me so I asked the lady to be less thorough and she was happy to oblige and give me a light version. Overall, highly recommended
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