I had to wait 40 minutes to get seated from my appointment time. And then, my design was simplified to the extreme. I talked about the design of how I wanted my nails to be beforehand through their social media and was told they could do it. But at the end, the technician, Jimmy, told me it was my fault that I’m not satisfied with it because I chose the colours. I asked for the nails to be taken off but was told I’ll need to book again. I dunno what I was supposed to do…
Had pre booked app for 5.30, got to the salon at 5.25 Jimmy had just started another another customer’s nails and asked me to wait 5 mins. At 5.45 I asked if I should come back and he said come back at 6.00pm. I returned at 6.02 to find Jimmy doing someone else’s nails! He made me put my hands in hot acetone rather than using foil to remove old gel and broke my nail so I had to have the others cut down!! Had to pay full price and got a feeble excuse and apology. Would not return to Jimmy! :-(