Customer service left a lot to be desired. The massage itself was ok. However the room itself has super thin walls which means I could hear the therapists mobile going off in the room next door and every bit of conversation of the lady having a wax next door. Not exactly relaxing! Also at the end of the massage they used a wet towel to wipe off the oils they used which I thought was a bit odd as normally you’re left for them to absorb and sink in. I wouldn’t go back
Unhappy with paraffin pedicure did not receive a massage and the therapist smudged my polish left it then a second therapist who was running the salon that day check and confirmed all ok. I didn't see until I left as it was such a light colour. Also no back neck shoulder massage with my facial was done. I would not recommend or be returning unfortunately.
Staff were fab and put me at ease despite how nervous I was. I didn’t know what to expect going in but I was amazed by all aspects of service and the finish is Fantastic
For this kind of treatment you need a beauty therapist that will make you feel comfortable and that’s exactly the experience I had. Navara beauty is good value for money and great for those must-have treatments, but I wouldn’t recommend it if you’re looking for a luxury or relaxing atmosphere. I was pleased with my experience though and will probably return here for a wax.