I turned up prompt for my appointment and the salon was closed. It was 20mins later a staff member opened and my appointment 25min late starting. I had a heartless apology. However the treatment was wonderful. It was the customer service that let them down.
It was my first experience with Nirvana and I loved it! The staff were very friendly and professional. I got a Hollywood hot wax and it was the best I've had to date! The lady that attended to me was very pleasant and she really took her time to get to job done properly. The quality of her work was excellent. I would definitely recommend Nirvana and will definitely go back there again.
I got my Full Hand/Leg waxing and threading in Nirvana. I encountered one really rude staff , who was refusing to do the waxing neatly and also she was causing lot of pain the way she was doing her work. when I told her to do the work neatly and painless she started arguing with me . I was quiet disappointed, and informed her to ask some other staff to do my services. The replacement girl did my services very neatly. I was satisfied in the end. I recommend the customer to inform their concern early since not all staff of theirs are customer friendly.
regards,
Anu