I turned up prompt for my appointment and the salon was closed. It was 20mins later a staff member opened and my appointment 25min late starting. I had a heartless apology. However the treatment was wonderful. It was the customer service that let them down.
It was my first experience with Nirvana and I loved it! The staff were very friendly and professional. I got a Hollywood hot wax and it was the best I've had to date! The lady that attended to me was very pleasant and she really took her time to get to job done properly. The quality of her work was excellent. I would definitely recommend Nirvana and will definitely go back there again.