My pedicure was fine and the staff pleasant. However, when I got home I found the nail polish had smudged badly on three of my toes. This was despite being checked by two staff members who said the polish was dry and by me opting to stay under the drier a few minutes longer. Admittedly I was wearing boots but it was a big nuisance and I had to return to the salon to have the nails re-done.
Although the front of the shop is open, there are treatment rooms at the back for facials etc, which were peaceful with mood music, but occasionally the noise of people the other side of the wall intruded. I didn't expect as much shoulder and neck massage as part of the deep cleansing facial, which left me feeling extremely relaxed. The facial was thorough and my skin feels softer and smoother. It is very convenient to be able to pop in to a shopping centre for a treatment.