I was very disappointed after reading such great reviews online. The stylist told me that what I wanted was impossible (I've been bleaching my hair for over a year and no other stylist has had an issue with this). After the first try it was yellow and the stylist told me that I should have expected that. He was very negative about whether he would be able to fix it and only did so because I pushed him to.Colour was fine in the end but they didn't clean out bleach well enough.