The hairdresser cut my 2year old son hair. She was very unprofessional, sighing and very rude to him. She had very bad temper. At minute 45 she cut too much hair from his right side and blame him loudly for this. I was terribly embarrassed and did not know how to react. My son started feeling anxious and unsettled. Later, she told me to hold his head and scratched my mouth with her nail. She said “sorry” and she kept going with bad manners. She did not apologize and charged £35 (before said £20)
The staff are very welcoming and the salon is bright and modern. Katie was very friendly, professional and efficient and went the extra mile to ensure I had a great experience. I was very happy with my keratin smoothing treatment!
My initial impression was that of delight at the fabulous warm welcome to this salon I hadn’t visited before but will, without doubt, be making all of my future appointments with the salon. I showed a picture of what I wished my hair to resemble and the end result perfectly matched what I’d hoped for. I felt great and confident for the rest of the day and thrilled the style lasted. The staff I came into contact with were all attentive, happy and courteous. A joy to experience. Thank you all.