Nena Beauty - Salon & Laser Clinic Reviews

253 Portobello Road (Lancaster Road entrance), Notting Hill, London, W11 1LR

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Reviews are written by customers after their visit.

4.8
2806 reviews

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Written by our customers, so you know what to expect at each and every venue.
I had the Hollywood and underarm wax which were the best I've ever had! Would very strongly recommend! Nena is lovely and managed to combine both my appointments even though I booked them separately. The salon is also very clean and hygienic which makes a massive difference to the whole experience! Il be popping back in 6weeks.
Warm welcome, chilled music and candles and a very relaxing massage. Massage was not too hard and the masseuse was friendly and hospitable, yet did not talk all the time (which I really prefer, so that was great!).
This was by far the best Hollywood wax I've ever had- thorough, clean and with absolutely no awkwardness- I will certainly return. Staff were absolutely lovely and I'm really happy to have found a great Waxer!
Amazing as ever. Very friendly welcome, always making you feel comfortable. Wax was efficient and as close to pain free as you can get - I am very sensitive and to have little redness is always a great thing for me.
My main complaint is the cleanliness of the place. Gross! The pedicure spa was really dirty, I don't even know how I put my feet in..I left them out in the end as I couldn't leave them in there anymore. It was in need of a good clean, like it had never been cleaned. The therapist didn't do a great pedicure, she cut my big toenail too much on one side so now it's wonky and looks rubbish. She also started 15mins late. This was supposed to be a 'second chance good impression' as the first time I booked and showed up, another lady said they couldn't do the treatment as there was no-one to do it! Very poor service.
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