I have had my lash extensions undertaken by this technician a few times. I can't fault the lashes. She knows what she is doing rate the job highly, beautiful, but her poor conversational skills spoil the overall experience. I have been to many technicians, and they make an effort to have conversation with you, and it's pleasant. With this technician, it's not there; maybe I'm an exception. I have tried with her the times I've been, this time around, She was rude again. I will not be returning.