When I arrived it was clear the staff were not prepared or aware of my booking as I had to wait 40mins before being seen. I communicated what I wanted with the hairdresser as per my booking, but there was some misunderstanding on her part. However, this was resolved and I was happy with the final result. Please note, that you will have to pay an additional £15 for clips and hair donut. This salon should fix their treat well booking system to avoid any future problems.