Shugufa was rough, scraped and burned my scalp and burnt my neck etc . She was constantly complaining about how much hard work my hair was, too curly and tough to do my mixed race hair. I have had Brazilian Keratin in the past and never experience this. This is the first time in all my life of going to a hairdresser that I am now traumatised and scared to ever go to another hairdresser again. The keratin was also so strong couldn't breathe or open my eyes, had to keep asking her to stop.
My 6 year old daughter loved her first salon experience. Shugufa was very welcoming, joyful and she listened to what we asked for. We were also seen 5 mins early, which was great. My daughter had very long hair and she asked for a shoulder length cut; I was worried about the cut and how it would look on her, but Shugufa effortlessly cut her hair, made her feel comfortable and it looks brilliant. Thank you Shugufa for your service and making my daughter so happy with her haircut.
Very pleasant experience with Jyoti, relaxing and ambient vibe. Her facial massage techniques were excellent for releasing tension and could tell she knew what she was doing. Will be revisiting soon!